Shipping & Policies
Welcome
Welcome to my shop and thanks for being a part of this creative Journey!
Payments
I accept Paypal payments or credit card payments through Etsy direct checkout.
Shipping
Purchases are shipped within 3 business days after payment. If there is a delay in shipping for any reason I will contact you.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Please contact me right away if there is any problem with your purchase.
Damaged Items
If your item was damaged during shipping please contact me within 5 days and then return the item to me. I will mail a repaired or replaced piece to you once I have received the damaged piece back.
Refunds and Returns
Kirkland Design Studio wants you to be a happy and satisfied customer. If you are not happy with your item for some reason, please contact me first. Each return or exchange is handled on an individual basis.
Returns or exchanges of original condition items can be made within 5 days of the purchase date. When returning the item to me, please package the item carefully to ensure it is delivered in its original condition. Return shipping costs are not refundable. After I receive the item back I will mail a replacement piece or issue a refund.
Additional
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